Our Distinguished Customer,
Many say, “Customer is King” but we dare to say “You are Everything That Matters to Us”. Indeed, you are the “heart” of Central Securities Clearing System Plc (CSCS), as a capital market infrastructure. Whilst this week is formally dedicated to celebrate YOU; our esteemed customer, I like to note that YOU are worth more than a Week of Celebration! Even as we may not write YOU every day, I want to assure YOU that everything we do, 365days a year, is “All About YOU”. On behalf of the Board of Directors of CSCS, Executive Management, Staff and most importantly, our exceptional Customer Service Team, I want to formally express our sincere appreciation for your loyalty. Through the thick and thin of the bumpy market, YOU are always with us…knowing YOU are with us gives comfort. Your support, feedback and compliments are our source of strength, innovation and success.
We recognize that the current market environment puts notable constraints on your investment decisions and objectives, and that is why we continue to work assiduously to sail through the tide with YOU. We are confident our partnership will always deliver the best outcomes. As new technologies and macroeconomic factors continue to redefine market realities, we trust our creativity and service excellence will always put YOU, our loyal customers, ahead of the curve.
I like to reiterate our commitment to YOUR success. We remain your trusted ally of all seasons and would continue to commit all resources towards fulfilling our role as the leading capital market infrastructure, providing safe depository of YOUR assets and efficient clearing and settlement of transactions in all asset classes across all Exchanges in Nigeria. We have come this far because YOU are there for us…and with YOU on this journey with us, we are ever confident about the future, as we take pleasure in our mutual success.
Thank YOU for always being with us…the right side of the market – It’s our pride to be of service to YOU!
To my colleagues, who continue to work tirelessly to exceed customers’ expectation, as always, I am very proud of YOU. As you know, your medals are our Customers’ Success…please keep the flag flying.
Happy Customer Service Week…Thank You…Merci… E Seun… Nagode…Daalu!
Yours sincerely,
Haruna Jalo-Waziri
Managing Director / Chief Executive Officer
