As a FMI, the success of our business is dependent on the growth of the market, which in turn is dependent on investors’ confidence in the market and broader client satisfaction. Thus, our strategy is market focused. To achieve this, we are focused on
Process Optimization: We continuously seek to optimize our processes through automation and business re-engineering. More importantly, we push initiatives to enhance market efficiencies, continuously innovate to ensure transaction effectiveness, as well as leverage technologies and collaboration with key stakeholders to achieve lean models across capital market transaction cycles.
Customer Satisfaction: Customer satisfaction is at the heart of CSCS’ strategy, hence, our people and technology strategy revolve around client satisfaction to ensure a productive user experience. We are committed to dedicating all resources to meeting today’s as well as tomorrow’s needs of our customers. It is our culture to continuously exceed expectations.
Technology as a Solution: We continuously invest in our technology to meet emerging needs of investors and offer market-wide solutions. As proactive agents, we seek to be the disruptor, thus embracing new technologies to enhance our operations and broaden opportunities for all market participants. We seek to provide straight-through-processing for all markets and instruments across multiple self-service channels.
Strategic Partnerships: We are in close collaboration with regulators and stakeholder groups to further harmonize the market and drive efficiency through standardization. We partner with credible institutions to develop innovative solutions towards empowering investors and other stakeholders, thereby creating liquidity in the different segments of the Nigerian capital market.
Advance and improve the quality of life in our communities in partnership with local and global NGOs.
Be actively involved in advocating and actioning activities to become more environmentally friendly and ecologically responsible as an organization.
Continue collaborating with other organizations and individuals by connecting ideas and delivering results in areas of shared interest and mutual benefits.
The Board of Directors (“the Board”) of CSCS is committed to ensuring the continued observance of the highest standards of corporate governance practices across the company’s business and overseeing the company’s compliance with all regulatory corporate governance standards and global best practices.
Recognizing the link between maintaining high standards of corporate governance and meeting the strategic needs necessary for the success of an organization, the Board continues to provide direction to Management on the adoption of governance practices and processes that facilitate the achievement of the Company’s short and long-term strategic objectives.
In 2022, the Company continued to enhance its internal processes and practices, implementing the learnings gleaned from the approved Charter of the Board of the company, Board trainings, and the Terms of Reference of the various Committees of the Board of the Company.
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